Agent Support
Find answers to frequently asked questions if you are a property professional using Bondable.
- How long does the renter pay their Bondable subscription?
- How does Bondable's digital mediation process work?
- If a renter cancels their subscription, does any of the subscription payments go towards their bond or do they need to pay the whole bond amount to lodge with the RTBA?
- How do I lodge a claim?
- How does immediate claim payments work?
Tenant Support
Find answers to frequently asked questions if you are a tenant using Bondable.
- What does a Bondable subscription cost?
- What happens at the end of my tenancy?
- How can I update my billing details?
- Are there any hidden fees and charges?
- What happens if I stop paying my subscription?