Tenant Support

Find answers to frequently asked questions if you are a tenant using Bondable.

Payments

• What does a Bondable subscription cost?
• Are there any upfront costs for Bondable?
• Are there any hidden fees and charges?
• How can I update my billing details?
• What happens if I stop paying my subscription?

End of Tenancy

• What happens if there is a claim?
• What happens at the end of my tenancy?
• What happens if my tenancy ends early?
• What happens if I renew the lease for my current tenancy?

General

• What is Bondable?
• How do I find out more about Bondable?
• Aren't I legally required to lodge a bond in Victoria?
• Is my Bondable Guarantee Financially secure?
• What is a Bondable pre-approval report?
• How do I know that my property is covered for bond?
• Who pays my bond if I have a Bondable subscription?

Applying

• My application was rejected what can I do?
• What if the property I want to move into, doesn't accept Bondable?
• What if there are multiple people on the rental agreement?
• Do I need my Property Manager or Landlord / Rental Provider to agree first?
• I already have a bond lodged with the RTBA. Can I still apply for Bondable.
• How long does my Bondable application take to be approved?
• Can I cancel my subscription?