Why do emails end up in my Junk/Spam folders?

If you are not seeing emails in your inbox, or they are landing in your Junk or Spam folder, it is usually due to how your email provider filters automated messages.

Emails sent from no-reply addresses or automated systems can sometimes be flagged as spam, even when they’re legitimate.

How to resolve this

To make sure you don't miss important emails from us, we recommend whitelisting our sending address:

noreply@hutly.network

Whitelisting this email ensures that future messages go straight to your inbox and aren’t blocked or marked as spam.

How do I whitelist an email?

The exact steps will depend on which email provider you use (e.g. Gmail, Outlook, Apple Mail), but we’ve created a helpful guide to walk you through the process for the most common providers:

How to whitelist an email address