How to Add Users to Your VIC Forms Account and Troubleshoot Issues

Summary: This article provides guidance on adding users to your VIC Forms account and addresses common issues related to this process.

Adding Users to Your VIC Forms Account

If you are trying to add more users to your VIC Forms account, follow these steps:

Log in to Your Account: Access your VIC Forms account using your credentials.
Manage Users: Navigate to the Team Members section in the top left drop down menu, in BuddyBee.
This takes you to the Organization Members section. Here you can click on the purple Invite Members button in the top right corner to add new users.
You can also click on the three dots to the right of the user's details to update role permissions and also delete users. Please note that you can only edit users who are at the same level as your permissions or lower.

Troubleshooting

If you are still unable to add or edit users, please reach out to customer support as there may be a potential system fix or update in process that may be affecting this functionality.